We love pets, and we love our customers! Our dedicated customer support team works around the clock. We typically respond to all inquiries within 12 to 24 hours (slightly longer during major holidays and peak shopping seasons).
If you haven’t heard back from us within 24 hours, please check your spam or promotions folder. Sometimes our emails get a little lost chasing tennis balls!
-
Email: support@petportraitly.com
-
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
-
Follow the Pack: Tag us on Instagram @PetPortraitly to see your furry friends featured!